01. The Challenge
In traditional business settings, reception and lobby areas often face challenges in efficiently connecting visitors to the appropriate contacts within a company. This can lead to delays, miscommunication, and a lack of user-friendliness, especially in larger business buildings with multiple departments.
02. Strategy & Approach
Intercom redefines the digital reception experience, creating a streamlined, user-friendly platform for visitors to easily identify and contact the right person within a business. With a focus on intuitive design, quick accessibility, and real-time communication, Intercom enhances visitor engagement and ensures seamless connections within the organization.
03. Final Experience
Intercom provides a smooth, modernized lobby experience, allowing visitors to quickly connect with the right people while enhancing operational efficiency. This innovative solution ensures a more welcoming, organized, and productive reception process, setting a new standard for digital interaction in business environments.
